Returns and Refunds

Thank you for shopping with us!
If you do need to make a return for exchange, you're welcome to do so within 14 days.

All returns must be sent back to us unopened, unused and in their original condition. We reserve the right to refuse a refund or exchange.

Please note if it has been over 14 days from the date you received your item(s) then we are unable to accept your return.

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We will refund items if they are damaged when received, please send us a picture of the item to support@rybkatwins.com and one of our customer service team members will get back to you within 2 working days.

Please Note:

The return shipping costs are the customer’s responsibility. We do not hold or accept responsibility for packages or items lost, stolen, or stuck in transit when being delivered back to our distribution centre.

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